4 top tips for improving operational efficiency

Yarra Trams operates the fastest growing passenger mode in Melbourne. The next 10 years sees an unprecedented investment in public transport infrastructure in Melbourne. Around 75 per cent of our network is shared roadway – so while this construction work is underway, this will have significant impacts on our network operations.

For us, operational excellence means optimising our performance, and then embedding business improvement. To do that, we are on the journey of standardising and formalising our systems and processes whilst navigating the natural disconnect between the faster-paced strategy and business planning side with the slow-turning wheel of performance improvement within the day-of-operations environment.

The latter environment is often managing a ‘crisis’, costing too much energy to enable response to issues in the chaotic operating environment. Limited time to work ‘on the system’ to really lift and improve operational efficiency - too much focus in the system.

 In this exclusive content piece Hannah Marsden, Principal Coordinator, Lines at Yarra Trams shares 4 top tips for improving operational efficiency.

Interested in learning more about this topic?

With 90% brand new speakers, 50+ visionary speakers, 3 Fortune 500 international thought leaders, 2 immersive site tour experiences, big picture futurist insights and a reinvigorated OPEX Awards... all in one value-packed week! Download the latest agenda today!

4 top tips for improving operational efficiency.

By entering in your information and submitting the form, you give the sponsor permission to contact you regarding their product.

To continue viewing this content please fill out the form below and become a Process Excellence member.
Or if you're already a Process Excellence member, sign in below to download.
You may login with either your assigned username or your e-mail address.
The password field is case sensitive.
Forgot your password?
Not a member?

Reasons for Joining
  • Address your challenges through knowledge sharing with peers from our global network of specialists.
  • Benchmark your business initiatives with the who's who in the field.
  • Hear from industry pioneers how to maximize ROI in today's challenging economy.
  • And best of all It's FREE!