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What does the coming year hold in store for Lean Six Sigma and process improvement practitioners? Today, the risks are higher and the pace of change is faster than even a couple of years ago, says Gregory North, Vice President of Corporate Lean Six Sigma at Xerox, which means that Process Excellence has never been more important. At the same time, he says, it is more important than ever that Process Excellence delivers more value in a way that is as Lean as possible.