Trends and Success Factors in Business Process Excellence




Download Your Copy

We respect your privacy, by submitting this form you agree to having your details passed onto the sponsor who may promote similar products and services related to your area of interest. For further information on how we process and monitor your personal data click here.

Process improvement programs are most likely to fail if the key focus is on cutting costs, according to a global PEX Network benchmarking survey. The October 2011 PEX Network survey, in which over 650 process improvement practitioners participated, found that a customer-focused approach to identifying and improving operational processes is what sets a company up for long term success.

Download this whitepaper for the results of PEX Network's global benchmarking survey:

  • Find out what’s changed since earlier benchmarking studies conducted in 2005 and 2009
  • Understand the impact of global economic uncertainty on process improvement programs
  • Compare your process improvement approaches, toolsets, and investment areas against your peers
  • Identify the critical factors that make some programs more successful than others

TO READ THE FULL STORY