Leadership Essentials for Process Professionals




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Whether you’re trying to make adjustments within a small business unit that only involves a handful of people or whether you’re trying to roll out process standardization across several global offices in a change that affects the working lives of thousands, a very small part of your success is contingent on successfully mapping, modelling, and optimizing processes.

Any initiative or project you undertake involves leading and facilitating groups of people. As PEX Network contributor Dennis Narlock says in the first article in this compilation "continuous improvement is something that you do WITH people, not something that you do TO people."

So just what combination of skills and approaches do you need to lead process excellence successfully?

This compilation of articles – a selection of some of the top rated articles on leadership published on PEXNetwork.com over the last few years – looks at effective leadership attributes and skills for leading process excellence.

What are the top personal qualities you need to be effective in your job? What are the strategies and questions you should employ in the pursuit of process improvement and operational excellence? Experienced practitioners share their thoughts on what it really takes.

All of the articles have been authored by experienced process practitioners to help bridge that gap between what the business books on leadership say and what you really need to do to lead successful process improvement.

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