4 top tips for improving operational efficiency




Download Your Copy

We respect your privacy, by submitting this form you agree to having your details passed onto the sponsor who may promote similar products and services related to your area of interest. For further information on how we process and monitor your personal data click here.

Yarra Trams operates the fastest growing passenger mode in Melbourne. The next 10 years sees an unprecedented investment in public transport infrastructure in Melbourne. Around 75 per cent of our network is shared roadway – so while this construction work is underway, this will have significant impacts on our network operations.

For us, operational excellence means optimising our performance, and then embedding business improvement. To do that, we are on the journey of standardising and formalising our systems and processes whilst navigating the natural disconnect between the faster-paced strategy and business planning side with the slow-turning wheel of performance improvement within the day-of-operations environment.

The latter environment is often managing a ‘crisis’, costing too much energy to enable response to issues in the chaotic operating environment. Limited time to work ‘on the system’ to really lift and improve operational efficiency - too much focus in the system.

 In this exclusive content piece Hannah Marsden, Principal Coordinator, Lines at Yarra Trams shares 4 top tips for improving operational efficiency.

To continue reading this story

Learn More   Existing Users