Starting Up a Business Excellence Programme: The Roche Pharmaceutical Journey
Insight from Honorary Award Winners for PEX Network European Best Start Up Business Excellence Programme 2012
Getting started with process excellence is a difficult task - it involves not just changing processes, but changing the way people have done things potentially for decades. A couple of years ago Roche, a global pharmaceutical company that employs over 80,000 people, launched a large-scale performance improvement program called Small Molecules Operations Performance (SMOP) aimed at improving the performance and agility of the Small Molecules group. The group is responsible for end-to-end manufacturing and supply for Roche medicines based on small molecule and has eight facilities located in eight different countries, employs over 2000 employees and manufactures over 100 products.