CEO of Hunoval Law Firm: Lean Six Sigma was a "lightbulb moment"

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Six Sigma and the legal profession are two things that we don’t often think of together. Legal work is too specialized and not routine enough for a process improvement method technique that was honed in the manufacturing factories of Motorola. Or is it?

Not so, according to Matt Hunoval and Kevin Divine from Hunoval Law Firm. The company, which provides default legal services to mortgage lenders, is one of the first law firms in the world to employ Six Sigma techniques. In this PEX Network interview, Matt Hunoval, CEO of the firm, and Kevin Divine, CIO, discuss how they got involved with Six Sigma and how it’s been transforming their business.

Read a transcript of this interview here.