Adopting process excellence in the legal profession

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The Hunoval Law Firm, a North Carolina based legal firm that handles flat-fee residential foreclosures, has been using Lean Six Sigma since 2012 to increase effiiciency and reduce errors. Since the program was set up the firm estimates it has saved clients $4 million and by the end of 2014 expects 70% of its workforce to the be Greenbelt certified. So is there a future for Six Sigma in law?

CEO Matt Hunoval and CIO Kevin Divine - both of of Hunoval Law Firm - certainly think so. In this presentation, recorded during PEX Week USA, the pair talk about the firm's Six Sigma journey to date, early successes and where they're heading next.