Survey: What Issues Have You Experienced While Buying And Deploying Enterprise Suites?
What holds your organization back or what issues surface when buying and deploying enterprise suites such as ERP, CRM, SCM, and HRM? When Forrester Research surveyed 111 business process professionals in Sept 2009, they responded with these issues:
- 92% high cost of ownership
- 89% difficult to upgrade
- 86% poor cross-functional support
- 80% needs mismatch apps
- 77% inflexibility limits change
- 67% lack of process visibility