Why "soft skills" are hard stuff: Creating efficient teams

You've assembled a team of the best and brightest minds your company has to offer. But how do you make sure they work well together? In this Profit through Process podcast, Aqua Porter, Vice President Lean Six Sigma Strategy and Business Excellence at Xerox, discusses what she sees as the benefits of helping employees better understand the role that they can and should play as part of a team. She also discusses how Xerox uses a specific system - the Belbin Team Role system - as part of its "...
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