Adding Value with Lean Improvements

Lean is often known as a tool for reducing waste. But should it really be about increasing added value in the business? Philip Holt, Director Customer Collaboration Online at Philips Consumer Lifestyle, says that many companies are starting to view Lean as a way of adding to the top line growth of the company and explains why Lean isn't about tools - it's about people. He also explains the Philips Lean Operating System - Simply Philips - and how Philips deploys lean throughout its business.
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