Unlikely Bedfellows? Using Kaizen for I.T.

Are the principles of Lean manufacturing and software development complementary? For an increasing number of organizations, the answer to that question is yes. Software and automation can bring great efficiency to a business but the value that software brings is directly proportional to the efficiency of the underlying processes and data. As Lean practitioners know, it's no good automating your process "waste" as it’s a lot more difficult to get rid of when it’s coded into your IT...
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