Operational Excellence and the Incredible Disappearing CEO

According to Fortune Magazine, CEOs at Fortune 500 companies have an average tenure of less than 5 years. So how do you shape your long term vision for process excellence when you don’t even know who’s going to be leading your company from one year to the next? In this Process Perspectives podcast, Dr. Diane Francisco, Director of Process Excellence and Change Management at pharmaceutical services company Covance discusses the challenges of executive leadership on operational excel...
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