Hoshin Kanri: An Alternative to MBOs?

Is Hoshin Kanri a better alternative to Management By Objective? Yes, argues Ken Craddock in this Process Perspectives podcast. Craddock is an expert in organizational design and a frequent lecturer at New York’s Columbia business school. He discusses why he believes that a common management practice that involves goal setting by employees and managers called Management by Objectives (commonly called MBOs) is fundamentally flawed as practiced in many organizations today. He explains why...
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