Developing and Measuring Training the Six Sigma Way: A Business Approach to Training and Development

By Kaliym Islam and Ed Trolley

Published by Pfeiffer

Is ISD dead? Is Kirkpatrick's model ready for the attic?

In his book, Developing and Measuring Training the Six Sigma Way: A Business Approach to Training and Development, Kaliym Islam challenges training professionals to use Six Sigma tools to drive training initiatives.
From his point of view, traditional instruction systems design and Kirkpatrick's model of evaluation focus on evaluating the wrong things: learning goals rather than business goals. Islam carefully lays out a systematic process that will ensure that training programs are truly driven by business issues.

This book translates the Six Sigma methodologies, tools and techniques that are already accepted and embraced by business stakeholders in a way that is customized specifically for the design and implementation of employee development programs. It presents tools in an understandable format that is tailored for implementation in the development and measurement of employee learning programs—the DMADDI process: Define (Identifying the business opportunities); Measure (What business targets do we need to meet?); Analyze (What needs to be learned?); Design (How should we teach it?); and Develop (Does our prototype match our design?); Implement (Did we meet business and instructional requirements?).