SPECIAL REPORT: 4 Process redesign strategies for operational excellence

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The pursuit of operational excellence can be approached through a variety of improvement methodologies, systems, and tools. However, despite the continued popularity of process redesign, little is known about the particular strategies that organisations can follow to achieve operational excellence.

Recent surveys of business and operations managers show that process improvement and redesign remain a key priority for most organisations. However, it is estimated that up to 70% of redesign projects fail to deliver the expected improvements in operational performance.

This whitepaper, based on the findings of original research conducted by the University of Exeter, details four major process redesign strategies that can be used by companies in different situations. Download this whitepaper for insight into common process redesign strategies that will help you select the most appropriate set of best practices to deliver the required operational improvements.


If you're interested in further reading about the research methods, data collection and analysis, you can find it in the academic paper from which this special report was developed available for download here.