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Digitization

7 Ways the Rise of Digital Technology Impacts Process Excellence

When was the last time you opened an encyclopaedia to answer a trivia question? Or used a payphone to make a call? Or had to stop and ask directions? Even just 20 years ago – before Google, compact mobile phones, and affordable and easy to use...

Contributor: Diana Davis
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Tue, 03/08/2016
Ronald van Loon
So how do you drive your digital transformation as a company? How do you create the right circumstances for adopting a customer-centric culture? Of course these questions can only be answered specifically for each company, depending on the maturity...
Contributor: Ronald van Loon
Mon, 10/26/2015
Jason McGee-Abe
PEX Network caught up with Stan Passov, StereoLOGIC, to find out how the company assists clients like Pitney Bowes to accelerate customer services via visualization and removal of process errors, redundancies and delays. The Pitney Bowes case, PEX...
Contributor: Jason McGee-Abe
Mon, 09/28/2015