The cost of neglecting employee experience in digital transformation

Over the past few years, businesses have experienced unprecedented levels of digital transformation. The move to remote and hybrid working drove the digitalization of organizational processes and the introduction of new technologies almost overnight.

In a short space of time, employees were asked to get up to speed with a plethora of new applications to carry out their day-to-day tasks, communicate and collaborate digitally.

This complex digital experience is causing employee frustrations and preventing the full benefit of technology investments from being realized. If employees fail to fully leverage new technology, business investment and even potential growth is threatened.

Read this whitepaper to learn why there is an urgent need to transform the digital employee experience with applications, ensuring that technology works better for the people who interact most.

Key takeaways:

• Understand the way employees interact with enterprise applications.
• Learn how to assess employee behaviour and use analytics to track intelligent data points from applications.
• Achieve significant cost and productivity gains as well as seamless application adoption for employees.