[EU Feature] How OpEx is the Key Enabler Driving Change at Barclaycard

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The role of Operational Excellence (OpEx) and Strategy are key factors when financial services organisations are underway with their business performance transformation programmes.
This is a firm message behind Barclaycard’s Transformation Programme to drive the organisation from a relatively low level OPEX maturity-scaled company into becoming 100% digital by the end of 2017.
Ahead of the Operational Excellence in Financial Services Summit (01 – 03 December, 2015) in London, Jason McGee-Abe, Editor of PEX Network, spoke to Sebastian Antony, Director of Transformation at Barclaycard, to find out more…