[EU Feature] How OpEx is the Key Enabler Driving Change at Barclaycard

The role of Operational Excellence (OpEx) and Strategy are key factors when financial services organisations are underway with their business performance transformation programmes.
This is a firm message behind Barclaycard’s Transformation Programme to drive the organisation from a relatively low level OPEX maturity-scaled company into becoming 100% digital by the end of 2017.
Ahead of the Operational Excellence in Financial Services Summit (01 – 03 December, 2015) in London, Jason McGee-Abe, Editor of PEX Network, spoke to Sebastian Antony, Director of Transformation at Barclaycard, to find out more…