Increasing agility and customer satisfaction with digital process automation

How to enhance customer satisfaction and operational efficiency by automating the right processes with digital process automation solutions

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Alice Clochet
10/29/2020

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The Covid-19 pandemic has highlighted the need for businesses to optimize their key processes, ensure process compliance and drive workflow efficiency, as many organizations adapt to remote working.

Digital process automation (DPA) platforms can pinpoint process automation opportunities and allow organizations to increase agility and improve customer service by extending business processes to suppliers, partners and customers.

This report created by the PEX Network in collaboration with Hexaware, looks at how the Covid-19 pandemic has impacted process management and how DPA solutions can help organizations operate during widespread remote working and increase agility.

Download this report to:

  • Find out how DPA can help organizations pinpoint opportunities for automation.
  • Discover how organizations can enhance operational efficiency, accountability and process visibility through DPA.
  • Learn from three real-life examples to remain competitive.

We respect your privacy, by clicking "Download Your Copy" you agree to having your details passed onto the sponsor who may promote similar products and services related to your area of interest subject to their privacy policy. You have the right to object. In addition, you will receive our e-newsletter, including information on related online learning opportunities. For further information on how we process and monitor your personal data, and information about your privacy and opt-out rights, click here.

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