BPM
Business process management (BPM) is a systematic approach that organizations use to manage, improve and optimize their business processes.
Business processes are a series of activities and tasks that are designed to achieve a specific organizational goal, including analyzing, modeling, designing, implementing, monitoring and continually optimizing these processes to enhance efficiency, effectiveness and overall performance. By adopting these principles, organizations aim to achieve operational excellence, enhance customer satisfaction and stay competitive in a dynamic business landscape.
Learn how to set performance metrics and improve your business processes with the resources in this section.
A smarter path to AI in business process management (BPM)
January 29 by Michael Hill
Fraser Damoff explains why process discipline, standardization, and continuous improvement must come before AI implementation
From pilots to profits: Solving the generative AI paradox
January 20 by Michael Hill
Puneet Thakkar, finance process and systems transformation lead at Google, explores why generative AI’s promise has stalled inside modern organizations
9 ways business process management (BPM) is evolving
January 13 by Michael Hill
Explore nine ways BPM is evolving as new technologies, business needs, and customer demands reshape the process management landscape
Business process management (BPM) in 2026: A leader’s perspective
January 12 by Michael Hill
Marianne Brown, senior project manager at Horizon Air Freight, discusses the opportunities, challenges, and misconceptions of BPM in 2026
Power Equipment brings structure & clarity to teams with process mapping
January 06 by Michael Hill
Power Equipment is using process mapping to enable consistency across its operations
Nintex announces general availability of AI Model to Map in process manager platform
January 06 by Michael Hill
Nintex has announced the general availability of AI Model to Map in the Nintex Process Manager platform
Reinforcement learning specializes LLMs for process modeling
December 19 by Michael Hill
A new research paper has explored how reinforcement learning specializes large language models (LLMs) for process modeling
Top 5 PEX Network industry reports of 2025
November 28 by Michael Hill
Here are the five most popular PEX Network industry reports of 2025!
Lessons in open-source change management from the farm
November 27 by Bree Barsanti
Open-source change management is a collaborative approach focused on people working together rather than a top-down strategy
Automotive business process management (BPM) enters new era of transformation
November 24 by Michael Hill
The automotive business process management (BPM) market is undergoing rapid transformation driven by the pursuit of efficiency, agility, and customer-centricity
Efficiency as the foundation of sustainable logistics
November 19 by Diego Borquez
The organizations that treat emissions intensity as a core performance indicator will set the pace of this transition in LATAM and beyond
Researcher demonstrates how AI & automation enhance business process management (BPM)
November 18 by Michael Hill
A PhD researcher from the Eindhoven University of Technology has demonstrated how AI and automation enhance business process management (BPM)
