Process At Your Fingertips

We respect your privacy, by clicking "Download Your Copy" you will receive our e-newsletter, including information on Podcasts, Webinars, event discounts, online learning opportunities and agree to our User Agreement. You have the right to object . In addition, you agree to having your details passed onto the sponsor who may promote similar products and services related to your area of interest subject to their privacy policy. For further information on how we process and monitor your personal data click here. You can unsubscribe at any time.

Many organisations already have their standard processes relatively well automated but these also tend to be processes done by lower paid workers. In this interview, we speak to Barry O'Reilly, Director BPM, EMEA, Oracle who discusses that the real value is in automating processes with higher expertise and hence higher cost.

At present we are seeing the use of digital and device technology, tablets and mobiles putting the human process steps transparently and seamlessly into process participants’ hands. We are seeing field service being revolutionised by the combination of powerful device capture capabilities married with effective process technology to drive excellent customer and employee experience. Learn more on which transformation projects have been most successful and why.

In this report you will learn:

• The main hurdles companies can expect to face when it comes to digital transformation process

• In what ways process automation will impact businesses in the next five years

• Which transformation projects have been most successful and why