Processes - "the bigger they are, the harder they fall"

Conventional wisdom says that "the bigger they are the harder they fall." And while this was usually something our mothers have told us when we were getting picked on at school it also seems to be true of process projects. The bigger the process you’re trying to improve the more likely you’ll fail, with some studies claiming up to 70% of large process initiatives fail. So why is this?

In this Process Perspectives podcast, Andrew Spanyi, author and consultant in process improvement, talks about the potential pitfalls of doing process improvement on a large scale and what you can do to avoid them.