How to Create a Chief Improvement Role to Fully Combine Operations and IT

Blake Landau

In this Profit through Process podcast for Six Sigma IQ, CIO of GE Sensing and Inspection Ellen Trager talks with Blake Landau about groundbreaking possibilities of linking IT into process redesign projects. Trager, a featured speaker at IQPC's 2009 Lean Six Sigma and Process Excellence Summit in January, sheds light on to what extent IT can help to make quick and simple process changes. In this podcast you will hear how to make IT a supporting process and not a barrier to change, in addition to key lessons on how to improve communication between the departments.