Business Process Exellence for the Pharmaceutical Industry: An Interview with Derek Hill of Pfizer

In this Profit through Process podcast, Derek Hill, a Continuous Improvement Specialist for Pfizer, discusses why Business Process Excellence is a vital issue for companies within the pharmaceutical industry. You will hear how Pfizer has leveraged Business Process Excellence to become more efficient and to lower the company’s costs, including how Pfizer has targeted its manufacturing area first with Lean and Six Sigma implementation. Hill also discusses what companies need to have in place before implementing a Business Process Excellence strategy and shares how you can assess the effectiveness of this strategy. In addition, Hill talks about how companies can maintain employee motivation during the deployment process in order to achieve their targets.