I am looking for contributors who can write on how to align the customer experience with process improvement. I am interested in your best practices. What tools are you employing to create this alignment, i.e. VOC, NPS, root cause analysis, etc.?
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I am looking for contributors who can write on how to align the customer experience with process improvement. I am interested in your best practices. What tools are you employing to create this alignment, i.e. VOC, NPS, root cause analysis, etc.?
Topics:
Big Data & Analytics
