One small step for management, one giant leap for change

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Imagine working in a company where strategic priorities change every four years or so depending on politics and where billions of dollars are tied up in infrastructure, some of which doesn't even reside on this planet and you get a sense of the sorts of challenges that face NASA Process Modelling Manager Jim Lichtenthal. In this "Profit through Process" podcast, Lichtenthal details the challenges of managing change at NASA, specific examples of problems NASA has encountered during process improv...
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