doctors
"Empowering staff can’t be just lip service": Interview with Dr. Greg Jacobson
July 03 by Greg JacobsonThe more cumbersome it is for someone to engage in improvement work, the less likely they are to engage. That was the sentiment of Dr. Greg Jacobson when he was a doctor working in the emerge...
"The more you talk, the less they learn": Lessons on Lean transformation in healthcare from Tanzania
June 27 by Process Excellence NetworkMichael Grogan is an Irishman who was working in Lean manufacturing in the United States for many years until a holiday to Tanzania a couple of years ago opened his eyes up to what he calls one of t...
Ottawa hospital transforms operations and processes to improve patient care and safety
February 18 by Process Excellence Network EditorSee what's new in business process and decision management at Impact 2013. Click here to register for the ultimate BPM experience!
Healthcare Case Study: Process Improvement at Bolton NHS Foundation Trust
June 19 by Process Excellence Network EditorMaking Improvement "What We Are Not What We Do" In 2004, Bolton NHS Foundation Trust was facing challenges faced by many healthcare organizations across the United Kingdom: high rates of mortality...
Applying BPM to Improve Patient Care: Interview with Cameron Keyes, Ottawa Hospital
December 07 by Process Excellence NetworkMany hospitals and other healthcare organizations are using Lean Six Sigma methodologies for process improvement, but very few have adopted Business Process Management or BPM. Could that be about to...
"But I Don't Have Time To Change" - Frontline Service Improvements In US Healthcare
June 30 by Rob DavisUrgent tasks are the enemy of process improvement, says columnist Rob Davis, but there are many opportunities at the frontline of healthcare to find improvements if we are only willing to take the tim...
'Achieving Best Care' How One UK Hospital Implemented Lean
April 27 by Process Excellence NetworkThe principles of lean Six Sigma and Kaizen are efficiency drivers that can be deployed by businesses of all shapes and sizes, as well as being applicable to virtually every industry imaginable. Hea...
Improving Efficiency: The Case of Florida Hospital's Cath Lab
February 16 by Process Excellence Network Editor
Fixing Healthcare: Interview with Author Steven Spear
February 09 by Process Excellence Network Editor
Diagnosis: Six Sigma helps healthcare
November 19 by Process Excellence NetworkThere is no denying that the US healthcare system is facing a troubling time. President Barack Obama has made healthcare reform a top priority for the coming years and with expenditure spiralling an...