CX
CX-focused digital transformation creates clearer paths to revenue growth
July 01 by Michael Hill
Organizations that center digital transformation around customer experience (CX) see clearer paths to revenue growth, according to a Grant Thornton survey
How process mining analysis can improve customer experiences in banking
April 24 by Dr Nick Blackbourn
Enhance process mining analysis to address customer experience challenges in banking
Driving a culture of continuous innovation in financial services
July 13 by Adam Jeffs
How the process of innovation can be made effortless and continuous in financial services
