3 Steps to turning negative customer feedback around

Erica Bell
Posted: 10/11/2012

There’s no escaping it. At some point or another, or maybe in waves, your business will get complaints, poor customer reviews, and/or negative feedback. Small businesses and major corporations deal with this. With the influence of the internet on anonymity and spread of communications, customers are more vocal than ever about an unpleasant experience with a business or product.

Erica Bell
Posted: 10/11/2012