The role of process mining and RPA in helping organizations pick automation battles

In this paper from Prof.dr.ir. Wil van der Aalst, discover how RPA and process mining work and how they can be used together to identify and address process inefficiencies to prevent automation projects failure

Add bookmark


Download PDF Attachment

We respect your privacy, by clicking "Download Your Copy" you agree to having your details passed onto the sponsor who may promote similar products and services related to your area of interest subject to their privacy policy. You have the right to object. In addition, you will receive our e-newsletter, including information on related online learning opportunities. For further information on how we process and monitor your personal data, and information about your privacy and opt-out rights, click here.

Robotic process automation (RPA) has lowered the threshold for process automation, with repetitive tasks previously carried out by humans now in the hands of software robots. In this paper by Prof.dr.ir. Wil van der Aalst who will be a key speaker at PEX Live: Process Mining Live 2021, the godfather of process mining argues that RPA does not need to change or replace pre-existing information systems. Instead, he says software robots should replace users by interacting directly with the Graphical User Interface (GUI).

With RPA often seen as "the poor man's workflow management solution" due to it often being a cheaper alternative to traditional automation, van der Aalst assets that it can be used to automate routine work that would normally not be cost-effective, with process mining playing a key role in deciding what to automate and how.

PEX Live: Process Mining Live 2021

Since the pandemic, process mining has become ever more important for businesses keen to identify any fracture points in their workflow which might have resulted from the changing business environment and increased prevalence of remote work.

Register to the event, hosted by Wil van der Aalst online on 9-10 March 2021 to learn how to leverage system data to drive process understanding, identify bottlenecks and increase efficiency.

As this paper finds, prior to the introduction of RPA, users need to analyze the processes that they want to automate, within which process mining can help identify promising candidates. After RPA has been implemented, process mining can also be used to monitor processes even if they use a mixture of RPA, workers and traditional automation.

This paper aims to explain the history of workflow management and business process management, how RPA works and why process mining is key to preventing RPA projects failure.

Download PDF Attachment

We respect your privacy, by clicking "Download Your Copy" you agree to having your details passed onto the sponsor who may promote similar products and services related to your area of interest subject to their privacy policy. You have the right to object. In addition, you will receive our e-newsletter, including information on related online learning opportunities. For further information on how we process and monitor your personal data, and information about your privacy and opt-out rights, click here.

RECOMMENDED