How Konica Minolta is Winning the Process Variation Battle
Or if you're already a Process Excellence member, sign in download. Sign In to Watch Become a member to Watch
Learn how Konica Minolta is improving process transparency, compliance and control with a new approach to managing process variations.
Konica Minolta has an APAC regional imperative to standardize business processes. The initial program to standardize core processes on their ERP platform was successful from an IT perspective, however the impact of different business process requirements at a local level caused real problems for business users, service levels and costs.
Learn how they are now allowing local owners to manage their process variations, while providing the APAC Region Centre of Excellence with visibility and governance of all regional processes, improving transparency, compliance and control.
Attendees will learn how to:
- Establish standardized core processes with controlled variations
- Calculate the cost of process variations to their business
- Improve process transparency, compliance and control
An IT & Services business leader with more than 20 years’ experience delivering successful customer outcomes, business improvement & value, Neal Ross is passionate about transforming business through customer centric people, process and technologies