How New Plymouth District Council maximized its business outcomes
Discover how New Plymouth District Council gained visibility, confidence and consistency by digitizing the project management process
Learn how the council benefitted from aligning roadmap and investments
New Plymouth District Council has a vision to be New Zealand’s sustainable lifestyle capital. Partnering with ServiceNow and Red Moki, a robust, digitized and streamlined way to manage large council infrastructure projects was implemented. It allowed the council to manage projects in 30-year planning cycles to smaller external and internal ones required by the project management office.
With project, program, portfolio and demand, the results delivered visibility, confidence and consistency and a year after the strategic planning’s initial implementation, New Plymouth District Council has a robust backlog of continuous improvement items. In this webinar, they will share their story of aligning their strategic roadmap and plans to deliver the business outcomes they wanted.
Key takeaways of this webinar will include:
- How to drive new levels of consistency, transparency and speed into how work is prioritized, planned and executed.
- Best practice to approach strategic planning, that include capturing strategies, goals and targets effectively.
- What tools can help keep track of real-time performance to understand if you are on track to meet strategic objectives.
Presented by:
Agnes Delerue
Portfolio and programmes manager
New Plymouth District Council
Delerue is a senior project manager with 20 years’ experience leading complex projects and teams. After graduating from the Ecole Centrale Marseille with a master’s degree in mechanical engineering, she worked as a project manager in France, Morocco, New Caledonia and New Zealand.
Delerue started working for Shell in 2012 as a senior project manager, responsible for the delivery of offshore and onshore multidisciplinary projects, becoming a project team leader in 2014. In 2019, she joined the New Plymouth District Council (NPDC) as a portfolio and program manager, responsible for establishing their portfolio, program and project management (P3M) capability and coordinating the delivery of their capital work program.
Outside of work, Delerue enjoys yoga, surfing, tramping, snowboarding, mountaineering and rock-climbing. She also likes sharing French cuisine with her family.
Loren Mehaffy
Global head of practice
Red Moki
Loren Mehaffy is the Global Head of Practice for the Strategic Portfolio Management and Human Experience verticals at Red Moki Limited. She has 12 years’ experience in IT, with 9 of those years’ working specifically with the ServiceNow platform. Loren started working for Fletcher Building NZ Limited in 2013 as an IT Recruiter, and quickly transferred to the Portfolio and PMO Team, as a Portfolio and Resource Planner.
Loren was introduced to ServiceNow as a subject matter expert and end user during Fletcher’s implementation of ServiceNow’s IT Business Management suite in 2014. She fast became a super user of it in the support of project delivery and governance across Fletcher’s vast portfolio of IT projects. In 2018, Loren joined Red Moki as an Advisory Consultant, specialising in the Strategic Portfolio Management (SPM) suite (previously IT Business Management). Loren has been responsible for establishing Red Moki’s offering in the SPM space, and has led Red Moki teams on several large client implementations.
Michael Chevalier
Advisory solution consultant, strategic portfolio management
ServiceNow
Michael Chevalier is the senior advisory solution consultant in ServiceNow’s strategic portfolio management ANZ team. Michael has been with ServiceNow since 2018, working to ensure customers investing in the solution get the best possible value.
Prior to joining ServiceNow he worked with a variety of portfolio solutions with diverse customers across three continents to help them align investments with strategy and to improve velocity in an ever-changing world. Today he is passionate about what customers can achieve using ServiceNow solutions particularly in the strategic portfolio management area.
Sponsored by:
