The 4 Horizons of Operational Excellence
We respect your privacy, by submitting this form you agree to having your details passed onto the sponsor who may promote similar products and services related to your area of interest. For further information on how we process and monitor your personal data click here.
Building a culture of operational excellence requires alignment. Too often, continuous improvement efforts focus on aligning with strategic objectives or value drivers. John Norcross, co-founder at BridgeOne: A Change Agency, believes there is a different way of aligning improvement efforts. He describes four horizons against which leaders and change agents can map their improvement efforts and provides a framework for doing so. It is through connecting people, their sense of purpose and desire to do meaningful work, to the adaptive challenges and wicked problems their organizations face that engagement can be built around the improvement journey.
TO READ THE FULL STORY
Please note: That all fields marked with an asterisk (*) are required.