Lean and the Spirit of Yokoten: Interview with Yr Gunnarsdottir

Posted: 12/06/2011
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As more organizations embark on Lean programs, or embrace Lean thinking, they quickly learn what Lean veterans have already learned: that process is at the heart of any Lean program. End-to-end process is the only framework for optimization. And engagement with process across the organization is a critical success factor for sustainable business transformation.
In this video interview, Þr Gunnarsdôttir, Head of Continuous Improvement, Nimbus, discusses the workshop she will be leading at PEX Network's PEX Week Orlando, explains the concept of Yokotan - a means of deploying and sharing best practices throughout the organization. She also discusses why she believes that process excellence is about efficiency and understanding what the organization is trying to achieve rather than a particular toolset.