Leveraging Dashboards and Metrics in Process Management
To view this webinar, please fill out the form to register and become a Process Excellence Network member.
Or, if you're already a Process Excellence Network member, sign in below to view.
Please note: That all fields marked with an asterisk (*) are required.
Drive a culture of quality and continuous improvement by making work visible
A lot of companies use “dashboards” to provide an at-a-glance look at how well a particular process or part of the business is performing. But what you measure, how you measure it, and the functionality of the dashboards make a huge difference to organizational effectiveness.
In this webinar, Anu George, Chief Quality Officer, along with Peter Jan, Director QA, both from investment research firm Morningstar, reveal some of the secrets behind the success of the company’s dashboards and how they help to make quality and continuous improvement front of mind in day-to-day operations.
Join this webinar to:
- Hear how Morningstar leverages dashboards & measurements to drive a continuous improvement culture
- Understand the potential pitfalls and how to ensure that you create the right culture for managing with metrics in an organization
- Identify practical ways to make dashboards effective and incorporate them into day-to-day work
- See a live demonstration of some of the most sophisticated dashboards in the financial services industry