Trends for 2012: PEX Week's PI Visionary Council

New approaches to process improvement are starting to come together to help organizations respond to emerging challenges that the increasingly customer-centric and fast moving business climate presents.How does your process strategy need to develop over the next few years to stay up to date, relevant and agile? What impact will market uncertainty have on business process excellence programs? What are the key priorities for 2012?

In this panel discussion, filmed on location during PEX Network's flagship annual event, PEX Week Orlando, three senior process professionals share insight on where they see business excellence heading in 2012 and beyond.


Jim Steele, International speaker on High Performance & Director, Meta Lucid Ltd.


Anu George, Chief Quality Officer, Morningstar, Inc

Doug Drolett, Americas Continuous Improvement Leader, Shell International Petroleum Company

Marjorie Hook, Lean Six Sigma Academy