Identifying and Prioritizing BPM Projects Based on Quick Wins and Clear Financial Benefits
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We all know that business process improvement projects bring clear benefits to the company: less waste, decreased cycle and throughput time, less defects – just to name a few. But determining which business process improvements to undertake for maximum return can be a challenge. Dr. Hefner will present several considerations for selecting which business process improvement projects to invest in.
During this business process management session you will learn:
• How to generate process improvement projects based on your business goals
• The importance of internal and external customers in identifying process improvements
• How to prioritize process improvement projects with and without direct BPM ROI
• How project selection matures over time