Succeeding in Tough Times: How the Best Companies Create an End-to-End Approach to Excellence

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Wednesday, November 16, 2011
11:00 AM - 12:00 PM EST
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Succeeding in Tough Times: How the Best Companies Create an End-to-End Approach to Excellence

Every change in the market impacts a company's operational performance—sometimes dramatically. Savvy companies manage these changes by developing broad, cohesive, global operating strategies to enable profitable growth and reach high performance.

Accenture High Performance Business research consistently confirms that operational excellence and execution are key attributes of leading companies in any industry. In this webinar, Mark George, Accenture Managing Partner explains how companies can ride out recessions more successfully and emerge quickly, developing competitive advantage with speed, certainty and agility as long as they have the right combination of operating model, business strategy and execution path. 

In this webinar you will:

  • Hear about operational strategies that take an end-to-end approach to achieving excellence in execution.
  • Learn how to drive measureable business benefits that transcend cost-cutting to deliver a true “execution advantage” - swifter, simpler and more flexible responses, and rigorous process execution.
  • Analyze the complex cause-and-effect interrelationships among your organization’s many parts and functions, to determine the right road map for your needs 
  • Learn how to empower your own teams to master the art of continuous execution excellence


Mark George


Mark George is a Managing Partner and Global Practice Leader of the Operations and Process Transformation practice in Accenture’s Operations Business Domain. As a global Practice Area lead, Mark has responsibilities for key Business Services and Transformational Outcomes. He works with other senior executives in the Business Domain, the leadership in the Technology and BPO Growth Platforms, and the Offering Development team in support of these capabilities.

Prior to this role, Mark was the global offering group lead for the Operational Performance offering group within Accenture’s Process and Innovation Performance (P&IP) service line. The Operational Performance offerings include Lean Transformation, Lean Six Sigma, Complexity, Plants and Assets. The P&IP service line is based on core expertise from George Group, a leading operations management consulting firm that Accenture acquired in 2007. 

Mark's support at George Group began more than 20 years ago with deployments of Continuous Flow Manufacturing (CFM), the precursor to Lean.  Today he works  with  business leaders in driving enterprise transformation through operations and process excellence. He and his team architect issue specific engagements that enable rapid, tangible and sustained impact on shareholder value

Over the years Mark has architected and supported enterprise transformation initiatives at dozens of Fortune 1000 organizations; having delivered executive deployment support in North America, South America, Europe and Asia. These experiences span myriad industries including  Automobile Manufacturers, Resources, Chemicals, Financial Services, Food & Beverage, Consumer Goods, Telecommunications, Electronics, Hospitality, Medical Devices, Private Equity and the U.S. Government.