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Challenges

Achieving Operational Excellence in Unconventional Oil & Gas
The recent slump in oil prices has affected the oil and gas industry from the South China Sea to Gulf of Mexico, squeezing operating budgets and assets alike. One huge potential growth area in the oil and gas market is the unconventional space and...
Mon, 10/19/2015
Ronald van Loon
Every online professional working for a TELCO, TRAVEL or E-COMMERCE company knows that the usability of a website is a key factor in terms of the amount of sales it generates. CUSTOMER EXPERIENCE is the number one guideline when it comes to...
Contributor: Ronald van Loon
Tue, 10/13/2015
3 Reasons Why Oil & Gas needs OPEX
In the build up to Operational Excellence in Oil & Gas Executive Roundtables (Calgary), where oil and gas leaders meet to execute on strategy and create a clear path to operational excellence (OPEX), this piece takes a look at why the challenges...
Mon, 10/12/2015
Ensuring Change Program Success - The 2015 Maturity Report
How do you ensure change program success? The answer: start with customer experience and business architecture.This report explores the drivers of project success and failure; highlighting the key traits that will help you set up your change program...
Wed, 10/07/2015
[Video] Benchmarking OpEx Best Practice in Manufacturing
This PEX Week session by Rick Hepp, Executive Director, Operational Excellence, Global Manufacturing & Supply, at Bristol-Myers Squibb, looks at how to reach an industry benchmark in manufacturing through operational excellence: the skills,...
Wed, 08/12/2015