Tom Barker

Business Services Manager Serco

10 years’ experience designing, assessing and improving public services Serco Certified Yellow Belt and working towards Green Belt Prisoner Learning Alliance Outstanding Individual 2019

Conference Day Three - Thursday 1st October, 2020

Friday, January 10th, 2020

2:30 PM Case Study – Operational Excellence and Justice & Immigration

·        How Serco designed and implemented a unique service offering within the worldwide justice sector

·        The benefits of YB training prisoners, providing them with development opportunities, aiding their rehabilitation and resettlement.

·        Discussing the improvements the prisoners made within their prison environment, improvements to safety, quality, delivery and people.  

Check out the incredible speaker line-up to see who will be joining Tom.

Download The Latest Agenda