·        Continue to cut costs, improve efficiency, drive culture change, and implement technologies and partnerships with fewer resources and heightened pressure

·        How to pivot priorities and change strategy in times of uncertainty

Serve communities for the greater good, and maintain the physical, mental and financial wellbeing of global workforces

Simen Munter

Chief Operating Officer, Personal Banking
Nordea

See Bio

Yosi Kossowsky

People and Business Transformation Lead
Cisco

See Bio

Carolyn Lum

Senior Vice President, Head of Continuous Improvement and Philips Excellence
Philips

See Bio

Dave Hughes

Global Business Services
OQ

See Bio

Fatih Demir

Chief Operations Officer
LC Waikiki

See Bio

•What are Process Mining and Task Mining without all the ‘pseudo-scientific’ terminology

•Process Mining and Task Mining in 10 days

•Different customers – the same success

•Case studies for Insurance, Banks & Manufacturing

Sponsored by: StereoLOGIC

---

Sofia Passova

President
StereoLOGIC

See Bio

Meet with some of the leading OPEX and Business Transformation solution providers by way of this fun and informative Virtual Exhibition Hall! Solution providers include: business-ready BPM, RPA, Process Mining, AI, Analytics, and so many more technology solutions, not to mention, the best of the consultants and implementation partners. 

Information technology in today’s business climate is an engine of organizational growth and innovation, not just a department. Many IT organizations have turned to Agile and DevOps to meet these demands with mixed results. Others, like Columbus-based insurer Nationwide, have augmented these approaches with Lean IT to achieve breakthrough results and lasting change.

In this session, Nationwide VP of Digital Workplace Technology Tom Paider joins MoreSteam President Peg Pennington in a conversation about how this legacy organization has accelerated its OPEX transformation by using the principles of Lean IT to enhance front-line problem solving and redefine the role of the IT leader. Joining them in conversation is Mike Orzen, the “father of Lean IT” and co-author, with Paider, of The Lean IT Field Guide.

In this discussion, Orzen and Paider will detail how Lean IT:

•Co-exists with and strengthens Agile and DevOps deployments;

•Shifts focus on changing behaviors, not just applying tools; and

•Positions leaders as coaches and connectors across the value stream to drive sustainable change.

Sponsored by: MoreSteam

---

Peg Pennington

President
MoreSteam

See Bio

Thomas Paider

Vice President, End User Solutions
Nationwide Insurance

See Bio

Michael Orzen

President
Mike Orzen & Associates

See Bio

There has never been a greater challenge imposed upon manufacturing and supply chains around the world than today. Factories that have gone through a digital transformation have experienced benefits across every dimension of operations: enabling manufacturers to increase asset efficiency, reducing costs by double-digits, and improving supply chain flexibility and agility. Despite undeniable gains in competitive advantage, most organizations do not unsuccessfully create value, as their pilot initiatives stagnate and fail to scale across plants, regions, and the global enterprise.

Join us for a session to discuss how you can break through “pilot purgatory” and realize transformative value associated with digital transformation by focusing on:

•      IMPACT: Adopting a financial-impact-first approach to ensure projects drive measurable business value

•      SPEED: Prioritizing projects around solving bottlenecks to generate fast, measurable results

•      SCALE: Driving double-digit business impact by repeating your successes across the enterprise

Sponsored by: PTC

---

Paul Brooks

Digital Transformation Lead
PTC

See Bio

Operational Excellence Leaders, your business needs you ……..

They need you to step up and lead them through these turbulent times.

There is no doubt that the world is changing rapidly, our lives and businesses have been disrupted almost on a daily basis this year and if not daily, certainly more frequently that most of us have experienced at any other time in our working lifetime.

 And yet, as Operational Excellence leaders this is an exciting time for us. Our existence is about creating change in order to deliver either continual improvement or total transformation.  

Our businesses need us now more than ever. Leading change takes a certain skill set even in calm and happy times. But in times of uncertainty and fear, we need to really up our game and lead like our business depends on it. 

 And for some they really do!

In this 30 minute presentation, we will discuss:

 Some of the strategies that can help you as a leader to manage through the fear and uncertainty. How can you react in an agile and rapid way when there is a new normal in terms of working practices? Constant firefighting may result in keeping your customers happy, but ultimately it will prevent you from focussing on and achieving your strategic goals.

 How can you do all of this remotely and what tools will help you with this? As we have had to adapt to a new way of working, the need for a system that is a single source of truth to manage your strategic initiatives and projects has never been more critical. Being able to plan your projects, execute and then track the results in one system, allowing you to focus on the actions you really need to is imperative for your business to be able to react quickly to the volatile market pressures of today.

In this session you will hear how our customers are addressing challenges such as:-

·      Ensuring consistent reporting and practices

·      Enhancing productivity by automating reporting of projects and programs linked to key measurements

·      Using real time performance insight to drive accountability and make timely informed decisions on what is working and where to focus attention

·      Enhancing productivity and performance by driving a countermeasure and preventive action culture

Sponsored by: i-nexus

---

Anne Docherty

Operational Excellence Community Leader
i-nexus

See Bio

•      Explore how process mining enabled a leading global Technology and Services Provider to drive improvements across Quote to Order to Cash process and achieve digital excellence

•      See how the role of process can be used in shaping transformation initiatives

•      Recognise how the project enabled our client to fully understand the Order to Cash journey with previously unmatched levels of visibility

Sponsored by: BPM-D

---

Peter Franz

Managing Director and Co-CEO
BPM-D

See Bio

Liam O'Neill

Senior Consultant
BPM-D

See Bio

Meet with some of the leading OPEX and Business Transformation solution providers by way of this fun and informative Virtual Exhibition Hall! Solution providers include: business-ready BPM, RPA, Process Mining, AI, Analytics, and so many more technology solutions, not to mention, the best of the consultants and implementation partners