Head of Gas Transmission Transformation Programme, Isabelle Haigh, gave us an insight into how National Grid’s ‘Richmond Programme’ is bringing big changes to the organisation. As Isabelle divulges the challenges she faces and how she plans to overcome them, we learn what makes a successful, agile business through this case study with National Grid.
How do Europe and USA compare against the rest of the world? We compared the findings of our European study against the PEX Global report and found some interesting differences on a number of key questions. Where are some regions ahead, and where do some lag behind?
Ahead of OPEX Leaders, Spring Edition, we spoke with Gino d’Hont from innogy SE to see how RPA and Process Mining are impacting business processes at innogy SE and how they have utilised these tools to overcome the challenges of wider transformation.
Delivering a customer-centric operating model and building a culture of continuous improvement is the aim in today’s fast-evolving business world. Are your team ready to compete?
Download this interview with Simon Williams, TFL’s Head of Business Change Project Management, to find out how he has led his team to a culture of continuous improvement to effectively serve 31 million journeys per day.
Emerging technology trends such as data analytics and RPA, amidst increasing business demands to be faster and more efficient to compete in the ever-evolving marketplace requires a new host of skills from today’s leaders.
But what does it take to lead in this new environment? Four experts explain the key leadership principles behind improved performance in today’s digital workforce.