19 - 22 October, 2020 | Toronto, Ontario
Meredith Rousseau, Senior Vice President, Head of Operational Excellence & Strategy at TD

Meredith Rousseau


Senior Vice President, Head of Operational Excellence & Strategy
TD

Check out the incredible speaker line-up to see who will be joining Meredith.

Download The Latest Agenda

Main Conference Day Two: October 23, 2019

Wednesday, October 23rd, 2019


2:25 PM Pioneering the Journey of Operational Excellence

Operational Excellence has always been a core pillar of TD’s strategy and framework; recent TD events and changes
in competitive landscape have brought OE to the forefront and the organization has reemphasized its focus
• Why did we pursue the journey towards operational excellence?
• OE as a strategic differentiator and a core foundation supporting the alignment and optimization of its
organization, processes, technology and partnerships
• Developing a management team who are equipped to operationalize business strategy, implement change in
their organization’s processes and systems, and maximize value over the life of the asset
• Establishing a resilient operating model that fosters execution excellence, strong change management and a nosurprise
environment, in which issues and opportunities are proactively identified, responded to and managed
• Significant changes and processes that have risen as a result of TD’s Operational Excellence Journey