Matthew Vaccari is Director of Operational Excellence within the Canada Life Assurance Company. He began his career with the company back in 2012 where he worked with Advisors and their operations teams on implementing strategic initiatives and designing processes. As Matt's career progressed, he started to take on a larger role within the organization as there was enhanced focus from senior leadership to increase efficiency, improve quality and be more aligned with our customers' expectations. As a result, the Operational Excellence team that Matt currently leads was formed. Matt has an Industrial Engineering degree from University of Toronto, and he has worked at executing strategic initiatives in both the manufacturing and supply chain industries with Unilever and Loblaw Companies Ltd. Matt moved from Toronto in 2012 and he currently lives with his wife and son in London, Ontario. In his spare time, Matt enjoys stopping pucks playing weekly pick up hockey with Advisors and Actuaries as well as being an exec member of an international cooking club.