Beth O'Connor

Director, Operational Excellence & Execution Visa

Beth O'Connor has spent her career serving as an internal consultant, deploying Quality and Operational Excellence methodologies across multiple industries. Whether as an individual contributor or as a member of senior leadership, Beth has exhibited a passion for Quality and Process Improvement. She takes pride in implementing solutions that support employee and company transformation. Beth holds a Master’s degree in Industrial/Organizational Psychology as well as multiple certifications, including Six Sigma Black Belt, Problem Solving and Decision Making, Analytic Troubleshooting, Organizational Change Management, and Auditing. Beth enjoys serving the Quality and Operational Excellence community. She has supported the development of the ASQ Six Sigma Yellow Belt Body of Knowledge, served as a preliminary round judge and finals judge for the ASQ International Team Excellence Awards, and served on a work group to evaluate and write ASQ Six Sigma Black Belt certification exam items. Beth lives in Austin with her husband and two young children. She loves to read and is an aspiring fiction author, longing for a “yes” from an agent and, subsequently, an editor!

PRE-CONFERENCE WORKSHOPS - Monday, October 19, 2020

Monday, October 19th, 2020

1:15 PM Workshop I: Creating a Grassroots Culture Change: Examples, Best Practices, and Lessons Learned

This workshop session will demonstrate examples where a huge
culture shift was created from grassroots and provide insight as
to how you can ignite that shift in your organization:
• Recognizing need – Challenging the status quo!
• Creating a grass roots program with sustained impact: Where
to begin?
• How to keep the engagement going
• Getting top leadership involved: When and how
• What have been the key lessons learned throughout the
• Getting your hands dirty: Exercising on key techniques that
make big impact

MAIN CONFERENCE - Tuesday, October 20, 2020

Tuesday, October 20th, 2020

11:40 AM Culture Change Programs: Where do you Start?

• Where do you start when it comes to changing culture?
• Where should the responsibility for changing culture lie within
an organization?
• What are the stages of culture change? Can a new culture
really be learned?
• What are the fundamentals of culture change programs?

Check out the incredible speaker line-up to see who will be joining Beth.

Download The Latest Agenda