January 21 - 24, 2020
Omni Orlando Resort, ChampionsGate, FL
Matt Hansen, Lean Six Sigma Master Black Belt at H&R Block
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Matt Hansen

Lean Six Sigma Master Black Belt
H&R Block

Check out the incredible speaker line-up to see who will be joining Matt.

Download The Latest Agenda

Thursday: Main Conference Day Two & Masterclasses

Thursday, January 23rd, 2020

11:55 AM Drive significant business results by solving the misconceptions in process improvement

Matt currently leads the efforts in driving process improvement across the enterprise with H&R Block, projects that are generating multi-million business value. Along his career, he has witnessed many misconceptions from practitioners and he will address some of these with real life examples:
  • Are improvements always necessary
  • Do Ice Cream Sales Cause Shark Attacks? Assessing Correlation vs. Causation
  • Avoiding Statistical Assumptions