January 21 - 24, 2020
Orlando, FL

Samantha Bureau-Johnson

Vice President, Business Process Excellence & Project Management Offic
Blue Cross and Blue Shield of North Carolina

Wednesday: Main Conference Day 2 & Masterclasses

Wednesday, January 23rd, 2019

11:10 AM Case study: Achieving 6x performance improvement through Business Agility Framework

In addition to Lean six sigma, PMO and Process Architecture approach, Samantha and her team continues to push into new boundaries for speed and efficiency. She will outline one of the new digital transformation frameworks they are initiating with BCBSNC to achieve 6x performance improvement.
·         Supporting digital transformation for customer experience through an agile approach
·         Moving from waterfall into Agile DevOps model: Outlining the Business Agility framework
·         Scaling up the initiative by developing the capabilities throughout planning and execution stages


3rd year running, women in leadership masterclass has become an integral part of OPEX Week as we see more and more female leaders rise to the top and break the glass ceiling. Our prestigious female leader panellists will share their personal journeys and practical tips to inspire and help you accelerate your leadership skills.

Check out the incredible speaker line-up to see who will be joining Samantha.

Download The Latest Agenda