27th BUSINESS TRANSFORMATION WORLD SUMMIT 2026
26 - 28 January 2026 | Hyatt Regency Miami, Florida, US

Featuring FIVE Co-Located Summits
Activating Human-Centric Transformation for an Agentic Age

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Derek Robinson

Vice President, Business Transformation Duke University Health System

Monday, Jan 27: Pre-Conference Workshops, Industry Focus Groups & Main Conference Day One

11:30 AM KEYNOTE PANEL: PATIENT-CENTRIC HEALTHCARE TRANSFORMATION - HOW TO MAKE THE PARADIGM SHIFT

This keynote panel will bring together industry pioneers to share key insights on how they are overhauling healthcare models, so that they can prioritize patient needs and preferences. Our panel will discuss key steps including workflow redesign, policy update as well as the fundamental mindset change required to make implement these improvements in practice.

· The importance of patient-centric healthcare and what it means to the healthcare transformation agenda

· How to actively involve patients in their health plan decisions to develop tailored and personalized care pathways

· The role of AI and machine learning in the shift towards patient-centric healthcare

· The process overhaul: where do we start and how do we effectively manage the shift?

Check out the incredible speaker line-up to see who will be joining Derek.

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