The global pandemic changed the travel industry. Vueling Airlines knew it needed to transform or risk being left behind. In this session, Vueling’s Head of Transformation Veronica Mae Hull will share insights and lessons learned from “Vueling Transform,” an enterprise-wide program with 20+ initiatives spanning operations, next-generation revenue management, company culture, and more. She’ll share best practices for turning transformation from a one-time project to an always-on discipline, for ensuring AI investments deliver their expected value, and the technology and tools that helped her make transformation stick–on the ground and in the air.